questions and answers
We offer a wide range of perfumes suitable for women, unisex and men. Our collection includes different scents, from fresh and floral to woody and oriental. Discover your favorite fragrances in our online store.
Our products are available exclusively through our online shop. Visit our website and discover our diverse range of high-quality perfumes.
We currently only deliver within Switzerland. We hope to be able to offer international deliveries soon so that our fragrances can be made available worldwide.
We do not charge shipping costs for orders within Switzerland. Enjoy free shipping on all orders.
The delivery time is usually 2-4 working days after receipt of the order. You will receive your perfume quickly and reliably.
Yes, once your order has been shipped, you will receive an email with a tracking number. With this you can track the status of your delivery online and know where your package is at all times.
If your package arrives damaged, please contact our customer service immediately at Contact Us . We will resolve the issue as quickly as possible and ensure that you receive your order in perfect condition.
Yes, you can return or exchange your order within 14 days of receipt, provided the products are unused and in their original packaging. Please contact our customer service for further instructions and assistance.
We accept the following payment methods: credit card (Visa, MasterCard), PayPal and Twint. Choose the payment option that is most convenient for you.
No, we do not currently offer gift wrapping. However, we are working on making this option available in the future.
You can contact our customer service at any time via our contact form on the website. We strive to help you quickly and efficiently.
Yes, we regularly offer special offers and discounts. Subscribe to our newsletter to stay informed about the latest promotions and not miss any special offers.
We attach great importance to the quality of our products and use only the best ingredients from Switzerland and other countries around the world. Our perfumes are carefully formulated to ensure the highest standards.
Yes, all our products are cruelty-free and are manufactured to the highest ethical standards. We are committed to animal welfare.
No, we do not currently have a loyalty program.
Our products are available exclusively through our online shop. Visit our website and discover our diverse range of high-quality perfumes.
We currently only deliver within Switzerland. We hope to be able to offer international deliveries soon so that our fragrances can be made available worldwide.